Legal
Find all our official and legal documents here
Grouped by what they cover, so you can find the one that applies to you. If a document you need isn't published here yet, ask us and we'll send it.
Driver terms
The agreements that govern what you pay, what you can draw, and what you owe.
Fleet & Financier
The two vehicle models, and where credit comes from if you are building towards ownership.
Privacy & information
How we handle your personal information, and how to get it, correct it or delete it.
Website & company
Terms for this website, and our regulatory disclosures.
Need a document that isn't here?
Some of our agreements are issued directly to drivers and partners rather than published. Ask us and we'll send you the current version, including the one you signed.
Regulatory disclosure
- Financial Services Provider
- KMJ One Capital
- Registration number
- 2015/259695/07
- FSP number
- 48696
Detour is a financial technology product, not a bank. We operate in partnership with the authorised Financial Services Provider named above; Detour does not hold the licence.
Closed · back tomorrow at 10:00
Talk to a person on WhatsApp
A person answers on weekdays, from 10:00 to 15:00. Outside those hours, Kairah answers straight away, and the team picks up your message on the next working day.
For a payment that went wrong, an accident or damage, or a problem with your account. Have the mobile number on your Detour account to hand.
Need to send a document? Send it on WhatsApp, or call +27 67 424 8163.
